Contact
Email support
Suggested response target: within 2 business days.
For launch questions, include the app version if you have it.
Technical support
Support for ImageFlow
ImageFlow is a local-first batch image workspace for Mac. If something feels off, or you want help with a workflow, send the details and it becomes much easier to diagnose quickly.
Platform and purchase
Current product facts
ImageFlow currently targets macOS 13.0 or later.
Workflow Pro is handled through Apple StoreKit and the current unlock is a one-time purchase.
What to include
Helpful details when reporting an issue
- What you were trying to do
- What you expected to happen
- What actually happened
- The image types involved, such as PNG, JPG, WebP, or HEIC
- Whether the issue happened during import, preview, export, templates, or automation
- Your macOS version and Mac model, if the issue seems machine-specific
Current support scope
What the current app does
Image processing
Files are processed locally on your Mac.
Purchases
Workflow Pro purchase and restore go through Apple StoreKit.
Analytics
The current app does not bundle third-party analytics or crash SDKs.
Local storage
Templates, settings, bookmarks, and purchase state are stored locally as needed.
FAQ
Does ImageFlow upload my images?
No image upload behavior is part of the current normal workflow. ImageFlow is designed around local image processing on your Mac.
FAQ
What does the free plan include?
Core image processing stays free: conversion, compression, resize, crop, rotate, watermark, padding, preview, and manual export.
FAQ
What is Workflow Pro for?
Workflow Pro is for repeat-heavy workflows that benefit from saved templates, automation, external entry points, and larger queues.
FAQ
Why does ImageFlow ask for folder access?
Because of the macOS sandbox, the app can only read or write files and folders you explicitly grant access to. Those access bookmarks are then stored locally when needed for export memory or automation.
FAQ
Does ImageFlow collect analytics or crash logs?
The current app does not include third-party analytics or crash-reporting SDKs.
FAQ
Where can I read the privacy policy?
You can read it on the privacy page.