Support
How can we help?
Start with a quick answer below. If you still need help, send us an email and we will reply within 2 business days.
Email supportQuick answers
Most questions are answered here.
ImageFlow processes images locally on your Mac. The answers below cover the most common setup and purchase questions.
Read the privacy policyCan ImageFlow import and export my image formats?
ImageFlow supports the common workflow around JPG, PNG, WebP, HEIC, preview, and local export. Include the source format and export setting if something does not look right.
How do Workflow Pro purchase and restore work?
Workflow Pro is a $5.99 one-time unlock. Apple handles the purchase and restore flow through StoreKit on your Mac.
Why does ImageFlow ask for file or folder access?
macOS asks you to approve access before an app can read or write a folder. ImageFlow only works with files and folders you choose.
Does ImageFlow upload my images or collect analytics?
No. The normal workflow processes images locally, and the current app does not include third-party analytics or crash-reporting SDKs.
What does the free version include?
Core processing is free: conversion, compression, resize, crop, rotate, watermark, padding, preview, and manual export for up to 50 images per run.
Still stuck?
Send the details that help us reproduce it.
- What you were trying to do
- What happened instead
- App version and macOS version
- Image format and a screenshot, if useful